Gaming >>
iGaming
CRM Bingo
North-West London
£25k+negotiable
Our Client: Well known, leading iGaming Operator are now looking to expand their Bingo CRM division.
The Role: Provide Customer Retention Management activities to a leading bingo network, ensuring new and fresh promotions/customer reactivation/VIP Management and working closely with the product. Responsible for the retention of existing bingo players and the reactivation of lapsed players, proposing, planning and executing a wide range of promotions. Preparing and sending of regular newsletters to entire database, and targeted marketing to specific groups of players within the database, Implementation and measurement/tracking of bingo CRM strategy – to ensure effective ROI in terms of old players regenerated and registrations converted to depositing Business integration of sponsorship activity.
The Candidate: Flexibility to adapt –Detail conscious, with the ability to deliver excellent results against challenging time deadlines. Entrepreneurial attitude – creative & innovative, not constrained by negative thinking, excellent communication and presentation skills – both written and verbal. Ability to plan and execute multiple campaigns working with numerous people in cross country locations, fluency in written and verbal English and an understanding of the UK Bingo market.
To apply and for further details on this role email your CV to Colin: colin@empirecasinorecruitment.com
CRM Executive Germany
North-West London
£22k+ Negotiable on experience
Our Client: Leading online iGaming Operator with well known UK & European brands.
The Role: Assist in the development of International CRM strategy, develop and implement bespoke CRM programmes Internationally, player support, (calls, emails), Welcome Communications, Newsletter/Monthly Update. Liase with other departments to utilise the International skills and knowledge we have in-house most effectively. Direct communication with VIP players and all players in small emerging markets, continuous campaign reporting and analysis
The Candidate: A minimum 2 years international experience ideally in a Customer Retention environment. E.g. development and implementation of retention activity and subsequent campaign analysis
Excellent organisational skills – ability to set priorities and manage tasks in order to meet deadlines, strong PC skills – knowledge of Excel is vital.
Excellent written and spoken English – Fluent in written and spoken German
To apply and for further details on this role email your CV to Colin: colin@empirecasinorecruitment.com
Junior Web Designer
London NW
£25K/£27K dependant of skills & ability
Our Client: Well established, well known rapidly expanding and highly successful iGaming Operator based in North West London. Our client has several well recognized online brands and continues to look for outstanding talent.
The Role: Designing and implementing projects from concept stage to finish of the following elements; Landing Pages, Email Creatives, Flash Banners and other creative needs by the client.
The Candidate: The following attributes and skills are required for the role, strong Photoshop, Flash, HTML, CSS skills also in typography, layout and design. Ability to multi-task and consistently hit deadlines, along with excellent visual and verbal communication skills, 2 years experience in Web Design and Development. Self-motivated, enthusiastic and organized, would be a self-starter and quick learner who will pick up new software easily. Being able to follow up processes already in place, with a good understanding and genuine passion for all things design is essential.
To apply and for further details on this role email your CV to Colin: colin@empirecasinorecruitment.com
CRM
London
£25k negotiable
Our Client: World leading iGaming Operator with multiple products offerings, who are now looking to expand their CRM division.
The Role: Provide Customer Retention Management activities to a leading bingo network, ensuring new and fresh promotions/customer reactivation/VIP Management and working closely with the product. Responsible for the retention of existing bingo players and the reactivation of lapsed players, proposing, planning and executing a wide range of promotions. Preparing and sending of regular newsletters to entire database, and targeted marketing to specific groups of players within the database, Implementation and measurement/tracking of bingo CRM strategy to ensure effective ROI in terms of old players regenerated and registrations converted to depositing Business integration of sponsorship activity.
The Candidate: Flexibility to adapt Detail conscious, with the ability to deliver excellent results against challenging time deadlines. Entrepreneurial attitude creative & innovative, not constrained by negative thinking, excellent communication and presentation skills both written and verbal. Ability to plan and execute multiple campaigns working with numerous people in cross country locations, fluency in written and verbal English and an understanding of the UK Bingo industry would be preferred but not essential.
To apply and for further details on this role email your CV to Colin: colin@empirecasinorecruitment.com
Affiliate Assistant
London
£25k+ Negotiable
Our Client: Well established and highly recognized iGaming Operator with a rapidly expanding workforce to facilitate our clients continued success.
The Role: Helping to develop and integrate the new bespoke system, test the software and introduce new additions to it. Maximisation of sales by effective account management of all the existing affiliates, development of marketing campaigns and creative content to drive sales from existing affiliate sites. Working closely with the creative department to manage the production of content, negotiating deals with new partners to maximise exposure. Building good working relationships with all affiliate partners and developing sales opportunities with online partners beyond existing contractual agreements.
The Candidate: Ability to work as part of a team (but take individual
ownership and responsibility), demonstrate a calm manner and an ability to handle difficult situations. Some experience in customer focused environment, preferably a Contact Centre or similar background.
To apply and for further details on this role email your CV to Colin: colin@empirecasinorecruitment.com
Database Administrator
London
£dependant on experience/very negotiable
Our Client: Well recognized online igaming operator with a global brand portfolio.
The Role: Design and build software solutions to meet the design specifications of a new project, involved with the design and development of a new product from the ground up. Anticipate requirements, and build software in a flexible, scalable way also not just be a developer, but be an essential part of our creative team. Responsible for ensuring availability and performance of the databases that support the system. Work to ensure that the associated hardware resources allocated to the databases and to ensure high resilience and performance tuning. Responsible for implementation and release of database changes according to agreed timescales and costs
The Candidate: The ideal candidate will have the following, in depth SQL Server Database Administration experience, experience of managing multiple MS SQL 2000 & 2005 RDBMS on large systems. With experience of Transactional SQL, and DTS stored procedures, experience Practical experience in monitoring and tuning a database to provide a high availability service.
To apply and for further details on this role email your CV to Colin: colin@empirecasinorecruitment.com
Flash AS3 Developer
London
£dependant on experience/very negotiable
Our Client: Well established, high profile, leading iGaming Operator with well known
gaming brands.
The Role: Design and build software solutions to meet the design specifications of all
new projects, deliver state of the art technology solutions in flash actionscript AS3.
Work closely with designers to specify asset production that seamlessly integrate into
the overall solution. Anticipate requirements, and build software in a flexible, scalable
way. Connect with a range of databases / socket servers / 3rd party objects and a
willingness to learn about all aspects of the gaming industry.
The Candidate: Must have Extensive Flash AS3 experience, Ability to work as part of a
team (but take individual ownership and responsibility), the successful candidate would
have most of these skills; PHP web programming experience, HTML / CSS / Javascript /
Jquery, experience connecting with Sockets and HTTP servers.
To apply and for further details on this role email your CV to Colin: colin@empirecasinorecruitment.com
Web Designer
London
£40k to £45k dependant on experience
Our Client: Well established, high profile, leading iGaming Operator with well known gaming brands.
The Role: Creating and maintaining online brands using HTML, Flash, CSS, Creating and refreshing existing design elements on our clients brands and working with project team members including project coordinators and other web designers, on a daily basis.
The Candidate: A team player who can work independently but communicates often, a minimum of 3 to 5 years experience in the real world, strong command of design, layout and typography, proficient with the Adobe Creative Suite, especially Photoshop and Flash and fluent in CSS.
Able to contribute from initial design process through the creation of clean, valid XHTML and Well-versed in the quirks of Firefox, IE6, IE7 and Safari, with Programming skills in PHP / actionscript / javascript are an advantage
To apply and for further details on this role email your CV to Colin: colin@empirecasinorecruitment.com
Senior Web Designer
London
£45k+ depending on experience
Our Client: World leading iGaming Operator based in London with gaming platforms in Poker, Bingo, Casino and Slots.
The Role: To lead a web design team in the maintenance and development of online gaming products, assume design, animation and functional leadership role on projects predominately online. Manages and mentors assigned designers/developers, Designs a variety of interactive and offline pieces from concept to final execution, including: brand identity, websites, email and landing page campaigns, internet marketing campaigns, print collateral, advertising campaigns, etc.
Creates a range of concepts and designs for each project and partner with copywriters/CRM Managers to ensure the art direction and visual presentation supports the concept, collaborates effectively with other designers and product customer relations managers and Devising possible solutions to predict problems and evaluate other options.
The Candidate: Expert knowledge of the usual creative tools, especially Photoshop, Flash, Illustrator and Rock-solid HTML/DHTML/JavaScript/CSS knowledge is mandatory. Solid Experience in Flash AS2/AS3 and PHP, Expert knowledge of current web design trends and techniques including CSS3 along with Impeccable, cutting-edge design skills.
To apply and for further details on this role email your CV to Colin: colin@empirecasinorecruitment.com
Software Developer
London
£45k+ depending on experience
Our Client: World leading iGaming Operator based in London with gaming platforms in Poker, Bingo, Casino and Slots.
The Role: Work with Customer Relationship Managers and the Web Design team to provide website, database and web service programming and Maintain and extend the existing system to support new competitions and promotions. Working with the IT department to ensure that all brand websites are active stable and secure along with Liaising with 3rd party companies in the integration of new features.
The Candidate: Experience with MS SQL databases, experience with C# programming and PHP web programming experience. Experience also with HTML / CSS / Javascript/ Flash / Actionscript CS2. Ideally some gaming related industry knowledge and experience.
To apply and for further details on this role email your CV to Colin: colin@empirecasinorecruitment.com
Regional CRM Manager
London
£40k+
Our Client: World leading iGaming Operator with an extensive CRM Department are looking to expand further.
The Role: : Deliver target ROI and Operational Excellence in the execution of programs and continuously improve and innovate around "the way our client operates CRM" through strategic leadership, roll-out of new functionalities, improvement of our client’s metrics system, etc. within the region. Pro-actively plan and execute promotions to convert, retain, re-activate and reward players within the region. Monitor and report on CRM KPIs and budget for their region, reacting to trends that become apparent. Perform analysis of completed local promotions and share learnings with the rest of the CRM team and local marketing and customer Segment ownership for customers of the region and representation of these customers in our strategy and product development cycles.
The Candidate: Comprehensive knowledge and understanding of online poker and the online poker industry. Drive: self-starter / doesn't take 'no' for an answer / can work through organisational obstacles, and highly analytical / quantitative, data based problem solving and optimization, especially segmentation.
To apply, email us in confidence, enclosing your full CV to:
colin@empirecasinorecruitment.com
Affiliate Marketing Manager
London
£35k+ Negotiable
Our Client: Well recognized and expanding IGaming Company with leading brands in Casino and Bingo online.
The Role: Planning and implementation of tactical and strategic online marketing campaigns, partner Management and strategic optimization of online co-operations, recruiting new affiliates to the company within established guidelines. Creating and managing promotions and programs to enhance retention and loyalty of existing referred players, developing new markets within the assigned territory by working closely with country managers. Managing Online marketing projects in close collaboration with media partners, managing existing top-level accounts in the region, working well within a team environment
The Candidate: Experience in Marketing Affiliates in the online market place, either in iGaming or New media. Must be a good team player and have the ability to motivate themselves and others within the team.
To apply in confidence email your CV to: colin@empirecasinorecruitment.com
CRM Executive Germany
London
£20k+ Negotiable
Our Client: Well established and growing iGaming company are seeking a fluent speaking Greek person for their CRM Division.
The Role: Responding to customer’s queries via email, live chat and phone, communicating with different departments to respond to customers’ needs, informing customers about offers and opportunities & translating English text to German.
The Candidate: The ideal candidate will be no less than excellent in both speaking and writing German, very good in English, familiar with web editing applications and able to respond effectively to customer’s needs. This role may require work in weekends. Very good knowledge of sports, especially German and international football, familiarity or ability to become familiar with applications like Dreamweaver and Photoshop, experience in customer service or in betting will be an advantage.
To discuss this exciting role further in confidence telephone Colin Thompson +44 (0)1543 496 898 OR email colin@empirerecruitment.com
CRM Executive Spain
London
£20k+ negotiable dependant on experience
Our Client: Well recognised leading iGaming Operator
The Role: Assist in the development of International CRM strategy, develop and implement bespoke CRM programmes Internationally, player support, (calls, emails), Welcome Communications, Newsletter/Monthly Update. Liase with other departments to utilise the International skills and knowledge we have in-house most effectively. Direct communication with VIP players and all players in small emerging markets, continuous campaign reporting and analysis.
The Candidate:A minimum 2 years international experience ideally in a Customer Retention environment. E.g. development and implementation of retention activity and subsequent campaign analysis. Excellent organisational skills – ability to set priorities and manage tasks in order to meet deadlines, strong PC skills – knowledge of Excel is vital. Excellent in written and spoken English & Spanish
To discuss this role further in confidence telephone Colin Thompson +44 (0)1543 496 898 OR email colin@empirerecruitment.com
Affiliate Manager Poker
Italy
£negotiable on experience
Our Client: Well recognised expanding iGaming Operator with an International business are looking to attract the very best Affiliate people.
The Role: Reporting to the Marketing Manager for your specific sector with the main responsibilities being; Develop the direct affiliation network for our client’s poker business in your specific sector. Launch external affiliation programs within your region, creating, implementing and tracking online advertising campaigns, optimising online advertising campaigns & completing daily and weekly reporting procedures to maximise our clients Poker affiliation reach.
The Candidate: Ideal candidate will have experience in either marketing or affiliate networks in new media or online gaming. Will have experience in working with Italian affiliate networks to a business level. Must be able to self motivate and show innovation. Candidates with a good knowledge of Poker will be preferred but not essential. Fluent in both Italian and English is also preferred.
To discuss this role further in confidence telephone Colin Thompson +44 (0)1543 496 898 OR email colin@empirerecruitment.com
Affiliate Manager Germany
Germany
£negotiable on experience
Our Client: Well recognised expanding iGaming Operator with an International business are looking to attract the very best Affiliate people.
The Role: Reporting to the Marketing Manager for your specific sector with the main responsibilities being; Develop the direct affiliation network for our client’s business in your specific sector. Launch external affiliation programs within your region, creating, implementing and tracking online advertising campaigns, optimising online advertising campaigns & completing daily and weekly reporting procedures.
The Candidate: The target candidate should be educated to degree level in marketing, you will have proven business skills and be able to demonstrate at least one year successful experience in online marketing either with an international online company or in an agency environment, ideally will have knowledge of iGaming, which would include Sports Betting, Casino or Poker.
To discuss this role further in confidence telephone Colin Thompson +44 (0)1543 496 898 OR email colin@empirerecruitment.com
Affiliate Manager France
France
£negotiable on experience
Our Client: Well recognised expanding iGaming Operator with an International business are looking to attract the very best Affiliate people.
The Role: Reporting to the Marketing Manager for your specific sector with the main responsibilities being; Develop the direct affiliation network for our client’s business in your specific sector. Launch external affiliation programs within your region, creating, implementing and tracking online advertising campaigns, optimising online advertising campaigns & completing daily and weekly reporting procedures.
The Candidate: The target candidate should be educated to degree level in marketing, you will have proven business skills and be able to demonstrate at least one year successful experience in online marketing either with an international online company or in an agency environment, ideally will have knowledge of iGaming, which would include Sports Betting, Casino or Poker. Must be fluent in French and English.
To discuss this role further in confidence telephone Colin Thompson +44 (0)1543 496 898 OR email colin@empirerecruitment.com
Security/Fraud Specialist
London
£24k+Benefits
Our Client: World leading online Poker Operator with expanding security department are now looking for experience Fraud specialists to join this prestigious company.
The Role: Approval of deposit limits increases, verification of cash-outs, detect and prevent fraud. Managing player accounts (passwords, cash transfers, account, privileges) and responding to player emails in a timely and efficient manner
The Candidate: Experience of online money processing such as Credit Cards, NETeller, click2pay, Moneybookers. Experience in Credit Card fraud, investigations, knowledge of Poker or online gaming industry background and a second language German or Italian would be an advantage.
To discuss this role further in confidence telephone Colin Thompson +44 (0)1543 496 898 OR email colin@empirerecruitment.com
CRM Casino
London
£highly competitive
Our Client: Independent well respected growing igaming services provider, with well-known brands, whom are now looking to expand their Casino CRM division
The Role: Provide Customer Retention Management activities to a leading bingo network, ensuring new and fresh promotions/customer reactivation/VIP Management and working closely with the product. Responsible for the retention of existing Casino players and the reactivation of lapsed players, proposing, planning and executing a wide range of promotions. Preparing and sending of regular newsletters to entire database, and targeted marketing to specific groups of players within the database, Implementation and measurement/tracking of Casino CRM strategy – to ensure effective ROI in terms of old players regenerated and registrations converted to depositing Business integration of sponsorship activity.
The Candidate: Flexibility to adapt –Detail conscious, with the ability to deliver excellent results against challenging time deadlines. Entrepreneurial attitude – creative & innovative, not constrained by negative thinking, Excellent communication and presentation skills – both written and verbal. Ability to plan and execute multiple campaigns working with numerous people in cross country locations, fluency in written and verbal English and an understanding of either Casino or Sportsbook.
To discuss this role further in confidence telephone Colin Thompson +44 (0)1543 496 898 OR email colin@empirerecruitment.com
iGaming
CRM Bingo
North-West London
£25k+negotiable
Our Client: Well known, leading iGaming Operator are now looking to expand their Bingo CRM division.
The Role: Provide Customer Retention Management activities to a leading bingo network, ensuring new and fresh promotions/customer reactivation/VIP Management and working closely with the product. Responsible for the retention of existing bingo players and the reactivation of lapsed players, proposing, planning and executing a wide range of promotions. Preparing and sending of regular newsletters to entire database, and targeted marketing to specific groups of players within the database, Implementation and measurement/tracking of bingo CRM strategy – to ensure effective ROI in terms of old players regenerated and registrations converted to depositing Business integration of sponsorship activity.
The Candidate: Flexibility to adapt –Detail conscious, with the ability to deliver excellent results against challenging time deadlines. Entrepreneurial attitude – creative & innovative, not constrained by negative thinking, excellent communication and presentation skills – both written and verbal. Ability to plan and execute multiple campaigns working with numerous people in cross country locations, fluency in written and verbal English and an understanding of the UK Bingo market.
CRM Executive Germany
North-West London
£22k+ Negotiable on experience
Our Client: Leading online iGaming Operator with well known UK & European brands.
The Role: Assist in the development of International CRM strategy, develop and implement bespoke CRM programmes Internationally, player support, (calls, emails), Welcome Communications, Newsletter/Monthly Update. Liase with other departments to utilise the International skills and knowledge we have in-house most effectively. Direct communication with VIP players and all players in small emerging markets, continuous campaign reporting and analysis
The Candidate: A minimum 2 years international experience ideally in a Customer Retention environment. E.g. development and implementation of retention activity and subsequent campaign analysis
Excellent organisational skills – ability to set priorities and manage tasks in order to meet deadlines, strong PC skills – knowledge of Excel is vital.
Excellent written and spoken English – Fluent in written and spoken German
Junior Web Designer
London NW
£25K/£27K dependant of skills & ability
Our Client: Well established, well known rapidly expanding and highly successful iGaming Operator based in North West London. Our client has several well recognized online brands and continues to look for outstanding talent.
The Role: Designing and implementing projects from concept stage to finish of the following elements; Landing Pages, Email Creatives, Flash Banners and other creative needs by the client.
The Candidate: The following attributes and skills are required for the role, strong Photoshop, Flash, HTML, CSS skills also in typography, layout and design. Ability to multi-task and consistently hit deadlines, along with excellent visual and verbal communication skills, 2 years experience in Web Design and Development. Self-motivated, enthusiastic and organized, would be a self-starter and quick learner who will pick up new software easily. Being able to follow up processes already in place, with a good understanding and genuine passion for all things design is essential.
CRM
London
£25k negotiable
Our Client: World leading iGaming Operator with multiple products offerings, who are now looking to expand their CRM division.
The Role: Provide Customer Retention Management activities to a leading bingo network, ensuring new and fresh promotions/customer reactivation/VIP Management and working closely with the product. Responsible for the retention of existing bingo players and the reactivation of lapsed players, proposing, planning and executing a wide range of promotions. Preparing and sending of regular newsletters to entire database, and targeted marketing to specific groups of players within the database, Implementation and measurement/tracking of bingo CRM strategy to ensure effective ROI in terms of old players regenerated and registrations converted to depositing Business integration of sponsorship activity.
The Candidate: Flexibility to adapt Detail conscious, with the ability to deliver excellent results against challenging time deadlines. Entrepreneurial attitude creative & innovative, not constrained by negative thinking, excellent communication and presentation skills both written and verbal. Ability to plan and execute multiple campaigns working with numerous people in cross country locations, fluency in written and verbal English and an understanding of the UK Bingo industry would be preferred but not essential.
Affiliate Assistant
London
£25k+ Negotiable
Our Client: Well established and highly recognized iGaming Operator with a rapidly expanding workforce to facilitate our clients continued success.
The Role: Helping to develop and integrate the new bespoke system, test the software and introduce new additions to it. Maximisation of sales by effective account management of all the existing affiliates, development of marketing campaigns and creative content to drive sales from existing affiliate sites. Working closely with the creative department to manage the production of content, negotiating deals with new partners to maximise exposure. Building good working relationships with all affiliate partners and developing sales opportunities with online partners beyond existing contractual agreements.
The Candidate: Ability to work as part of a team (but take individual
ownership and responsibility), demonstrate a calm manner and an ability to handle difficult situations. Some experience in customer focused environment, preferably a Contact Centre or similar background.
Database Administrator
London
£dependant on experience/very negotiable
Our Client: Well recognized online igaming operator with a global brand portfolio.
The Role: Design and build software solutions to meet the design specifications of a new project, involved with the design and development of a new product from the ground up. Anticipate requirements, and build software in a flexible, scalable way also not just be a developer, but be an essential part of our creative team. Responsible for ensuring availability and performance of the databases that support the system. Work to ensure that the associated hardware resources allocated to the databases and to ensure high resilience and performance tuning. Responsible for implementation and release of database changes according to agreed timescales and costs
The Candidate: The ideal candidate will have the following, in depth SQL Server Database Administration experience, experience of managing multiple MS SQL 2000 & 2005 RDBMS on large systems. With experience of Transactional SQL, and DTS stored procedures, experience Practical experience in monitoring and tuning a database to provide a high availability service.
Flash AS3 Developer
London
£dependant on experience/very negotiable
Our Client: Well established, high profile, leading iGaming Operator with well known
gaming brands.
The Role: Design and build software solutions to meet the design specifications of all
new projects, deliver state of the art technology solutions in flash actionscript AS3.
Work closely with designers to specify asset production that seamlessly integrate into
the overall solution. Anticipate requirements, and build software in a flexible, scalable
way. Connect with a range of databases / socket servers / 3rd party objects and a
willingness to learn about all aspects of the gaming industry.
The Candidate: Must have Extensive Flash AS3 experience, Ability to work as part of a
team (but take individual ownership and responsibility), the successful candidate would
have most of these skills; PHP web programming experience, HTML / CSS / Javascript /
Jquery, experience connecting with Sockets and HTTP servers.
Web Designer
London
£40k to £45k dependant on experience
Our Client: Well established, high profile, leading iGaming Operator with well known gaming brands.
The Role: Creating and maintaining online brands using HTML, Flash, CSS, Creating and refreshing existing design elements on our clients brands and working with project team members including project coordinators and other web designers, on a daily basis.
The Candidate: A team player who can work independently but communicates often, a minimum of 3 to 5 years experience in the real world, strong command of design, layout and typography, proficient with the Adobe Creative Suite, especially Photoshop and Flash and fluent in CSS.
Able to contribute from initial design process through the creation of clean, valid XHTML and Well-versed in the quirks of Firefox, IE6, IE7 and Safari, with Programming skills in PHP / actionscript / javascript are an advantage
Senior Web Designer
London
£45k+ depending on experience
Our Client: World leading iGaming Operator based in London with gaming platforms in Poker, Bingo, Casino and Slots.
The Role: To lead a web design team in the maintenance and development of online gaming products, assume design, animation and functional leadership role on projects predominately online. Manages and mentors assigned designers/developers, Designs a variety of interactive and offline pieces from concept to final execution, including: brand identity, websites, email and landing page campaigns, internet marketing campaigns, print collateral, advertising campaigns, etc.
Creates a range of concepts and designs for each project and partner with copywriters/CRM Managers to ensure the art direction and visual presentation supports the concept, collaborates effectively with other designers and product customer relations managers and Devising possible solutions to predict problems and evaluate other options.
The Candidate: Expert knowledge of the usual creative tools, especially Photoshop, Flash, Illustrator and Rock-solid HTML/DHTML/JavaScript/CSS knowledge is mandatory. Solid Experience in Flash AS2/AS3 and PHP, Expert knowledge of current web design trends and techniques including CSS3 along with Impeccable, cutting-edge design skills.
Software Developer
London
£45k+ depending on experience
Our Client: World leading iGaming Operator based in London with gaming platforms in Poker, Bingo, Casino and Slots.
The Role: Work with Customer Relationship Managers and the Web Design team to provide website, database and web service programming and Maintain and extend the existing system to support new competitions and promotions. Working with the IT department to ensure that all brand websites are active stable and secure along with Liaising with 3rd party companies in the integration of new features.
The Candidate: Experience with MS SQL databases, experience with C# programming and PHP web programming experience. Experience also with HTML / CSS / Javascript/ Flash / Actionscript CS2. Ideally some gaming related industry knowledge and experience.
Regional CRM Manager
London
£40k+
Our Client: World leading iGaming Operator with an extensive CRM Department are looking to expand further.
The Role: : Deliver target ROI and Operational Excellence in the execution of programs and continuously improve and innovate around "the way our client operates CRM" through strategic leadership, roll-out of new functionalities, improvement of our client’s metrics system, etc. within the region. Pro-actively plan and execute promotions to convert, retain, re-activate and reward players within the region. Monitor and report on CRM KPIs and budget for their region, reacting to trends that become apparent. Perform analysis of completed local promotions and share learnings with the rest of the CRM team and local marketing and customer Segment ownership for customers of the region and representation of these customers in our strategy and product development cycles.
The Candidate: Comprehensive knowledge and understanding of online poker and the online poker industry. Drive: self-starter / doesn't take 'no' for an answer / can work through organisational obstacles, and highly analytical / quantitative, data based problem solving and optimization, especially segmentation.
To apply, email us in confidence, enclosing your full CV to:
colin@empirecasinorecruitment.com
Affiliate Marketing Manager
London
£35k+ Negotiable
Our Client: Well recognized and expanding IGaming Company with leading brands in Casino and Bingo online.
The Role: Planning and implementation of tactical and strategic online marketing campaigns, partner Management and strategic optimization of online co-operations, recruiting new affiliates to the company within established guidelines. Creating and managing promotions and programs to enhance retention and loyalty of existing referred players, developing new markets within the assigned territory by working closely with country managers. Managing Online marketing projects in close collaboration with media partners, managing existing top-level accounts in the region, working well within a team environment
The Candidate: Experience in Marketing Affiliates in the online market place, either in iGaming or New media. Must be a good team player and have the ability to motivate themselves and others within the team.
To apply in confidence email your CV to: colin@empirecasinorecruitment.com
CRM Executive Germany
London
£20k+ Negotiable
Our Client: Well established and growing iGaming company are seeking a fluent speaking Greek person for their CRM Division.
The Role: Responding to customer’s queries via email, live chat and phone, communicating with different departments to respond to customers’ needs, informing customers about offers and opportunities & translating English text to German.
The Candidate: The ideal candidate will be no less than excellent in both speaking and writing German, very good in English, familiar with web editing applications and able to respond effectively to customer’s needs. This role may require work in weekends. Very good knowledge of sports, especially German and international football, familiarity or ability to become familiar with applications like Dreamweaver and Photoshop, experience in customer service or in betting will be an advantage.
To discuss this exciting role further in confidence telephone Colin Thompson +44 (0)1543 496 898 OR email colin@empirerecruitment.com
CRM Executive Spain
London
£20k+ negotiable dependant on experience
Our Client: Well recognised leading iGaming Operator
The Role: Assist in the development of International CRM strategy, develop and implement bespoke CRM programmes Internationally, player support, (calls, emails), Welcome Communications, Newsletter/Monthly Update. Liase with other departments to utilise the International skills and knowledge we have in-house most effectively. Direct communication with VIP players and all players in small emerging markets, continuous campaign reporting and analysis.
The Candidate:A minimum 2 years international experience ideally in a Customer Retention environment. E.g. development and implementation of retention activity and subsequent campaign analysis. Excellent organisational skills – ability to set priorities and manage tasks in order to meet deadlines, strong PC skills – knowledge of Excel is vital. Excellent in written and spoken English & Spanish
To discuss this role further in confidence telephone Colin Thompson +44 (0)1543 496 898 OR email colin@empirerecruitment.com
Affiliate Manager Poker
Italy
£negotiable on experience
Our Client: Well recognised expanding iGaming Operator with an International business are looking to attract the very best Affiliate people.
The Role: Reporting to the Marketing Manager for your specific sector with the main responsibilities being; Develop the direct affiliation network for our client’s poker business in your specific sector. Launch external affiliation programs within your region, creating, implementing and tracking online advertising campaigns, optimising online advertising campaigns & completing daily and weekly reporting procedures to maximise our clients Poker affiliation reach.
The Candidate: Ideal candidate will have experience in either marketing or affiliate networks in new media or online gaming. Will have experience in working with Italian affiliate networks to a business level. Must be able to self motivate and show innovation. Candidates with a good knowledge of Poker will be preferred but not essential. Fluent in both Italian and English is also preferred.
To discuss this role further in confidence telephone Colin Thompson +44 (0)1543 496 898 OR email colin@empirerecruitment.com
Affiliate Manager Germany
Germany
£negotiable on experience
Our Client: Well recognised expanding iGaming Operator with an International business are looking to attract the very best Affiliate people.
The Role: Reporting to the Marketing Manager for your specific sector with the main responsibilities being; Develop the direct affiliation network for our client’s business in your specific sector. Launch external affiliation programs within your region, creating, implementing and tracking online advertising campaigns, optimising online advertising campaigns & completing daily and weekly reporting procedures.
The Candidate: The target candidate should be educated to degree level in marketing, you will have proven business skills and be able to demonstrate at least one year successful experience in online marketing either with an international online company or in an agency environment, ideally will have knowledge of iGaming, which would include Sports Betting, Casino or Poker.
To discuss this role further in confidence telephone Colin Thompson +44 (0)1543 496 898 OR email colin@empirerecruitment.com
Affiliate Manager France
France
£negotiable on experience
Our Client: Well recognised expanding iGaming Operator with an International business are looking to attract the very best Affiliate people.
The Role: Reporting to the Marketing Manager for your specific sector with the main responsibilities being; Develop the direct affiliation network for our client’s business in your specific sector. Launch external affiliation programs within your region, creating, implementing and tracking online advertising campaigns, optimising online advertising campaigns & completing daily and weekly reporting procedures.
The Candidate: The target candidate should be educated to degree level in marketing, you will have proven business skills and be able to demonstrate at least one year successful experience in online marketing either with an international online company or in an agency environment, ideally will have knowledge of iGaming, which would include Sports Betting, Casino or Poker. Must be fluent in French and English.
To discuss this role further in confidence telephone Colin Thompson +44 (0)1543 496 898 OR email colin@empirerecruitment.com
Security/Fraud Specialist
London
£24k+Benefits
Our Client: World leading online Poker Operator with expanding security department are now looking for experience Fraud specialists to join this prestigious company.
The Role: Approval of deposit limits increases, verification of cash-outs, detect and prevent fraud. Managing player accounts (passwords, cash transfers, account, privileges) and responding to player emails in a timely and efficient manner
The Candidate: Experience of online money processing such as Credit Cards, NETeller, click2pay, Moneybookers. Experience in Credit Card fraud, investigations, knowledge of Poker or online gaming industry background and a second language German or Italian would be an advantage.
To discuss this role further in confidence telephone Colin Thompson +44 (0)1543 496 898 OR email colin@empirerecruitment.com
CRM Casino
London
£highly competitive
Our Client: Independent well respected growing igaming services provider, with well-known brands, whom are now looking to expand their Casino CRM division
The Role: Provide Customer Retention Management activities to a leading bingo network, ensuring new and fresh promotions/customer reactivation/VIP Management and working closely with the product. Responsible for the retention of existing Casino players and the reactivation of lapsed players, proposing, planning and executing a wide range of promotions. Preparing and sending of regular newsletters to entire database, and targeted marketing to specific groups of players within the database, Implementation and measurement/tracking of Casino CRM strategy – to ensure effective ROI in terms of old players regenerated and registrations converted to depositing Business integration of sponsorship activity.
The Candidate: Flexibility to adapt –Detail conscious, with the ability to deliver excellent results against challenging time deadlines. Entrepreneurial attitude – creative & innovative, not constrained by negative thinking, Excellent communication and presentation skills – both written and verbal. Ability to plan and execute multiple campaigns working with numerous people in cross country locations, fluency in written and verbal English and an understanding of either Casino or Sportsbook.
To discuss this role further in confidence telephone Colin Thompson +44 (0)1543 496 898 OR email colin@empirerecruitment.com